Driving growth through Inclusive Brand Strategy

For big-hearted brands ready to thrive in today's diverse market.

Shifting demographics and rising social awareness mean traditional brand marketing strategies are no longer sufficient. 

Many brands, for many reasons, are struggling to keep up in an increasingly diverse and dynamic market and instead opt for the status quo.

With a limited view of customers, a large segment of the population goes unseen and remains underengaged and excluded.

This isn't just a social issue – it's a business one. 

Non-inclusive thinking creates a ceiling on your brand's reach, limiting its potential for growth and impact.

The good news? You don't have to navigate this alone. If you’re ready to grow in a diverse market, we’re here to help.

The marketplace is evolving – are you keeping up? 

2015

Landmark report finds that inclusive brands are up to 35% more likely to outperform their competitors (McKinsey)

2017 - ONWARDS

Body-positive, inclusive challenger brands (such as Aerie and Fenty Beauty) continue to grow and dominate their categories, pushing out their less inclusive competitors.

2019

A global survey of +2,000 people finds that 38% of consumers are more likely to trust brands that do well with showing diversity in their ads (Adobe)

2023

Consumer demand for diverse and inclusive brands is skyrocketing, with a 181% search uplift in consumers searching for ‘diverse brands’ (Brandingmag)

2024

Kantar’s Brand Inclusion Index finds that diversity and inclusion influenced purchase decisions among 8 in 10 people worldwide

“Omg, I don’t have time to learn another thing!”

As a small but mighty team with a wealth of experience in Brand and Marketing, we know what it’s like to feel like you’re spinning plates.

We don’t want time to be a barrier to creating the business outcomes that you want or the just world that we all deserve.

OUR SOLUTION

Inclusive Brand Strategy

Our Inclusive Brand Strategy solution is a collaboration between (ide)ate Studio and B-Corp certified brand strategy agency, Collective Objective.

Together, we provide research, training, strategy, and design services to help you spot underserved market opportunities, and create a loveable brand reputation through inclusive accessible communications while having a positive social impact.

Unlike traditional brand and marketing agencies, we combine innovative DEI methodologies with practical brand marketing applications, ensuring successful business outcomes and stronger audience connections.


Phase 1: Discovery & Insights

  • Discovery Sessions: A 360º deep-dive into who you are, what you do, how you do it, and who you do it for so we can better understand your business, processes and people. This includes a comprehensive Inclusive Brand Audit of your current brand using our proprietary Inclusive Brand Framework to assess DEI-related strengths and opportunities.

  • Audience Research: Identify underserved, high-potential customer groups and potential needs and wants to include in your Inclusive Brand Strategy.


Phase 2: Development & Design

  • Audience Strategy: Leveraging insights gathered in the Discovery & Insights phase, we’ll co-create an inclusive audience strategy that leads to more effective and inclusive marketing strategies.

  • Brand Strategy: Aligning the heart and soul of your business to your business strategy as well as current and future audiences to differentiate yourself against the competition as an inclusive brand.

  • Brand Framework: Creating a robust Inclusive Brand framework including brand pillars, messaging and proof points.

  • Brand Design & Communication: Developing an inclusive brand identity and design system that allows you to connect more authentically with diverse audiences through accessible language and look and feel.

  • Experience Design: Inclusive experience design ensures your products, services and experiences are accessible and enjoyable for users of all abilities and backgrounds.


Phase 3: Implementation & Improvement

  • Inclusive Brand Guidelines: Guiding internal and external communication including accessibility considerations, key watch-outs and dos and don’ts

  • Team Capability Building: Workshops, explainer videos and webinars for your team to help sustain and embed learnings and answer questions

An colourful graphic which displays key outcomes for the Inclusive Brand Strategy with a happy illustration at the centre

Inclusive Brand Strategy is win-win. We’ll show you how.

Hi and welcome!

Hi and welcome!

Lyndal Hamwood, DEI Strategist and Founder (ide)ate Studio

Before (ide)ate, I led Marketing & Product Design at a global DEI consultancy, helping some of the world’s most loved brands craft more inclusive brand reputations through DEI initiatives.

However, I quickly became frustrated at how inaccessible the field of DEI was to small-to-medium-enterprise businesses. This not only limits a brand’s potential but also creates a barrier to reaching the just and equitable world that we all deserve but not all have access to.

I believe businesses and communities can thrive together, and we’re excited to show you how through this joint Inclusive Brand Strategy service.

Photo of Collective Objective Founder, Dean Hazelgrove

Dean Hazelgrove, Strategic Creative Director and Founder of Collective Objective

With eighteen years of brand & communication design experience across an eclectic range of industries and sectors, Dean has honed his ability to think strategically and creatively to curate and build unique brand experiences that communicate and connect with real purpose, heart and soul.

In early 2021 he felt compelled to build a collaborative, open and safe environment that invites clients, colleagues and collaborators to bring their collective expertise to the table and so Collective Objective was established.

By working with you, they firmly believe that collectively we can design truly unique and impactful solutions that positively impact the world around us.

collectiveobjective.co/

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Inclusive Brand Case Studies

By gaining a deeper understanding of the total addressable market available, strengths compared to key competitors, and insight into consumer sentiment, the following brands were able to create new, novel and loveable experiences that had a profound impact on brand reputation and bottom-line

We're transforming the brand marketing industry by empowering big-hearted brands with inclusive, measurable, and sustainable strategies for growth.

Testimonials

  • "The brand evolution has truly strengthened our story in response to our brief. Our core purpose now runs throughout everything and clarifies what we do. Overall, the brand is universally loved; it’s flexible, warm but colourful, certainly modern with a twist."

    Kate Mills
CEO, Property Industry Foundation

  • "I loved Lyndal’s pragmatic approach to diversity and the beautiful, and very relevant, connection to innovation. Say goodbye to groupthink and start embracing the friction that comes from different thinking!"

    — Shelley Flett, Transformational Leadership Trainer and Executive Coach (PCC)

  • "Over the past year, Collective Objective has become our trusted partner. The agency has been integral to the successful growth and evolution of the Taylor brand, delivering on brand creativity, strategy, and multi-channel integration Taking the time to immerse themselves in our competitor landscape, the team deeply understand our B2B focus on engagement, people, and sustainability. Dean is the best strategic creative I have worked with, and we’re excited to continue our partnership!"

    Clare Bailey
Head of Marketing, Taylor

  • “Lyndal masterfully & respectfully got me to challenge & broaden my own thinking, helping me to see the power of curiosity in everyday interactions & how this links to better outcomes."

    — Yolanda Kerr, Head of Sales, TDC Global

  • "Having been through Collective Objective’s creative process before, we knew they could deliver on our challenging brief; a short timeline, a multi-use space and the need to house two brands under one roof. The up-front time investment to immerse the team in the strategic process and thinking paid dividends during ideation evaluation, concept development and outcome. With flexibility and diverse thinking, Collective Objective delivered a creative, versatile, and engaging solution that elevated the customer experience."

    Joseph Gould
Founder, COO of Gweilo Beer

  • "In talking to Lyndal, you quickly realise that this is what she was put on this earth to do.”

    — Justin Kabbani, Founder, Outrace AI, Business Consultant & Peak Performance Coach

  • “Lyndal is our DEI rocket scientist!”

    —Adam Lamprey, Founder, Talent Analytica

Are we a good fit?

While we’d love to help everyone, there are some business challenges that our Inclusive Brand Strategy is more suited to help.

If the below is you, let’s chat. If your organisation falls outside of this, send us a message and we can design something more tailored to your needs.

Industry & Role

You are a Business Owner or Brand/Marketer in the consumer brand space.

Size

You are a small-to-medium enterprise with 250 employees or less.

Stage

You have an existing brand that would benefit from a refresh OR, you’re creating one.

FAQs

  • There are different variations.

    We use our Inclusive Brand Framework that runs across the following key pillars:

    • Reach

    • Representation

    • Accessibility

    • Social Responsibility

    • Reputation

  • Implementing an Inclusive Brand Strategy brings several tangible benefits, including

    • increased market reach by engaging with a broader audience,

    • enhanced brand reputation through a genuine commitment to social responsibility, and

    • improved customer and employee loyalty by fostering trust and authentic representation.

    Additionally, enhancing accessibility and responsiveness ensures that your brand remains relevant and adaptive in a dynamic market, ultimately driving growth and sustainability.

  • Our goal is to integrate DEI principles seamlessly, making your brand more inclusive, sustainable and resonant with diverse audiences while preserving its core values and essence.

    If you already have a brand, our Inclusive Brand Strategy is designed to build upon and enhance your existing brand equity and identity.

    We'll work with you to identify where we can make significant gains in the most efficient way by identifying areas of strength and opportunity within your current brand and ensuring that your brand capital is retained and built upon.